Voir la critique The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs Livre par Jaffe David

Titre	The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Fichier	the-best-service-is_V3ZI0.pdf
	the-best-service-is_AMrzR.mp3
Libéré	2 years 7 months 16 days ago
Taille du fichier	1,053 KB
Une longueur de temps	55 min 27 seconds
Classe	Vorbis 44.1 kHz
Des pages	187 Pages

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Catégorie: Romans et littérature, Art, Musique et Cinéma, Nature et animaux
Auteur: Jaffe David, Price Bill
Éditeur: Alexander D.C. Kask
Publié: 2018-10-20
Écrivain: Jim Shooter, Gabor Maté
Langue: Italien, Cornique, Turc, Tamil
Format: Livre audio, pdf

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The Best Service is No Service: How to Liberate - The Best Service is No Service: How to Liberate Your Customers from Customer ... Авторы: Bill Price, David Jaffe.

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The Best Service Is No Service: How to Liberate - ‎Here's how to liberate your customers from customer service, keep them happy, and control costs. Most customer-service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts

The Best Service Is No Service: How to Liberate - Customer service, they assert, is only needed when a company does something wrong--eliminating the need for service is the best way "Many service departments are so busy fighting fires-trying to hire enough people to get the work done or dealing with the

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The Best Service is No Service (Summary) by Bill - Customer service gurus Bill Price and David Jaffe explain how companies should organize themselves in such a way that customers do not feel any need to contact them for assistance, and they explain how to handle clients' concerns when they do need help.

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The Best Service is No Service: How to Liberate Your - The 'best service' principles also work across all countries and cultures, a new universal goal! - -Sanjeev Aggarwal, managing director, Helion Ventures The concept of 'no service' is elegant in its simplicity. You will find clear solutions and tips on how to achieve 'no service' but also how to

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Book Review: The Best Service is No Service - The real "no service" option is that of quality self-service. With current technology, customers should be able to solve the majority This was a very thought provoking book. Buy The Best Service is No Service: How to Liberate Your Customers from

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10 Ways to Deliver Consistently Great Customer Service - Investing in customer service is key to long-term business success. Here are the 10 best ways to consistently deliver great customer service.

The Best Service Is No Service: How to Liberate - In fact, customer service relationships are associated by most people as negative since you only need them when something goes To learn more, read "The Best Service Is No Service" and find out why you should forget about customer service altogether and

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Best Service is no Service - How to Keep Customers Happy - By these criteria, The Best Service is No Service earns five stars from me. For instance, I LOVE the "bad examples" that permeate the book. They're so much fun to read, and it's such a gas just chuckling at how stupid so many businesses can be in real life.

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The Best Service is No Service: How to Liberate - Best customer service likely starts with reading this book In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service.

The Best Service is No Service: How to Liberate - The 'best service' ideas and principles on how customer service should work are valuable for any business. This is what we call the Best Service Is No Service. To achieve Best Service will take a sea change in behaviors, processes, and metrics, but the returns

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The best service is no service | Manuel - Título: The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs. Autor: Bill Price & David Jaffe Breve descripción: Disponible en CIRIA en: HF5415.335/p7.5/2008 En este libro se ofrece

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